HCA 459 Performance Management Tools Essay

HCA 459 Performance Management Tools Essay

HCA 459, Performance, Management, Tools, Essay

HCA 459.2- Provide a substantive response to at least two of your peers who chose opposite functions or performance management tools. In what ways were your approaches similar, and it what ways did they differ?

  1. Silvernale-A big part of managerial function as related to performance improvement is making sure that all new hires are a good fit for the facility. This starts with the initial interview, references and background checks. When an offer of employment is excepted, all new hires are given their job description. Within the job description is a list of what is expected of the employee (Leibler & McConnell. 2017).

Most organizations have a probationary period. During this time, attendance and job performance is kept track of. A good way to improve performance are incentive programs, bonuses and PTO time. By offering these motivators, management should see an improvement in performance. When a n employee is working at a sub-par level, meeting with the employee and listening to their concerns could also help with their performance.

Management has the control to dictate how many sick days an employee is allowed before reprimands are given. All of this information should be included in the new hire packet. If an employee’s attendance is an issue, again, meeting with the employee to learn the why behind it shows compassion and show the employee that management cares about their well-being.

2.Hart- All health care systems and facilities should operate under the same goals and mission statement.  This will ensure the success of the practice. If a health care facility has multiple aspects and entities involved within , it is important that all the areas operate to meet the same goal and it should be done in a way that is universal throughout the system to ensure consistency. In order for this process to occur, leaders must establish these standards .

Guidelines should be set in place throughout the facility so it is known what is expected of employees in services and what is not allowed.  For example, there should be policies in place for tardiness and absences etc. Employees should know the successful operations are dependent on their reliability. Furthermore , other guidelines such as education, skill level  and compliance training must also be made aware to employees.

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This would bring management into the next phase of control process. Employees should be evaluated routinely to ensure they are following the guidelines of the facility to operate under the mission statement. Employees should know if they are weak in certain areas and also when they are going above and beyond their job description.

They should be able to maintain their everyday duties with ease and be evaluated on them. Furthermore, they should be offered more training if needed or given standard raises to give them incentive to continue working to their full potential. Surveys may be issued to patients and customers after services rendered. This is another way for leaders to control the happenings within their department and for employees to consistently operate under mission statement and guidelines.

 

 

RUBRIC

Excellent Quality

95-100%

 

Introduction

45-41 points

The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.

Literature Support

91-84  points

The background and significance of the problem and a clear statement of the research purpose is provided. The search history is mentioned.

Methodology

58-53 points

Content is well-organized with headings for each slide and bulleted lists to group related material as needed. Use of font, color, graphics, effects, etc. to enhance readability and presentation content is excellent. Length requirements of 10 slides/pages or less is met.

Average Score

50-85%

40-38 points

More depth/detail for the background and significance is needed, or the research detail is not clear. No search history information is provided.

83-76  points

Review of relevant theoretical literature is evident, but there is little integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are included. Summary of information presented is included. Conclusion may not contain a biblical integration.

52-49  points

Content is somewhat organized, but no structure is apparent. The use of font, color, graphics, effects, etc. is occasionally detracting to the presentation content. Length requirements may not be met.

Poor Quality

0-45%

37-1 points

The background and/or significance are missing. No search history information is provided.

75-1 points

Review of relevant theoretical literature is evident, but there is no integration of studies into concepts related to problem. Review is partially focused and organized. Supporting and opposing research are not included in the summary of information presented. Conclusion does not contain a biblical integration.

48-1 points

There is no clear or logical organizational structure. No logical sequence is apparent. The use of font, color, graphics, effects etc. is often detracting to the presentation content. Length requirements may not be met

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HCA 459 Performance Management Tools Essay